Privacy Policy

Last updated: October 1, 2025

VIKASSPACE (“I”, “me”, “my”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). The store is powered by Shopify, which enables me to provide the Services to you.

This Privacy Policy describes how I collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with me. If there is a conflict between my Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described here.

 

1. Personal Information I Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. It does not include anonymised or aggregated information.

Depending on your interactions with the Services, I may collect:

  • Contact details: name, billing/shipping address, phone number, email.

  • Financial information: payment card details, account information, transaction data.

  • Account information: username, password, preferences.

  • Transaction history: items viewed, placed in cart, purchased, returned, or cancelled.

  • Communications: customer service inquiries, feedback, or other correspondence.

  • Device and usage data: IP address, browser, device identifiers, interaction logs.

  • Cookies and tracking: session data, analytics, and browsing patterns.

 

2. Sources of Personal Information

I collect information from:

  • Directly from you: when you create an account, place an order, or contact me.

  • Automatically: via your device/browser, cookies, and similar technologies.

  • Service providers: such as Shopify, payment processors, analytics providers.

  • Partners and third parties: when necessary to provide or improve Services.

 

3. How I Use Your Personal Information

I use personal information for the following purposes:

  • To provide and improve Services: process orders, payments, shipping, returns, account management, and personalised product recommendations.

  • Marketing and advertising: send you promotional communications (with your consent where required), show you relevant ads, or provide updates on products.

  • Security and fraud prevention: protect accounts, detect fraud, investigate suspicious activity, and keep Services safe.

  • Customer support and communication: respond to inquiries, provide assistance, and manage my business relationship with you.

  • Legal obligations: comply with law, respond to lawful requests, enforce terms, and protect my rights and users’ rights.

 

4. How I Share Personal Information

I may disclose your information in the following limited circumstances:

  • With Shopify (my platform provider) and other trusted vendors who process payments, handle shipping, provide IT support, or enable features of the Services.

  • With marketing and advertising partners, where legally permitted, to personalise ads or promotions. These partners process data under their own privacy policies.

  • When you consent or direct me: e.g. social media integrations, affiliate links.

  • For legal reasons: to comply with laws, court orders, or enforce my rights.

  • In a business transaction: if I sell, transfer, or restructure my business.

⚠️ Important: I do not sell or rent your personal data. However, I use Shopify and other third-party apps which may collect or process your data under their own privacy policies. I cannot control how they handle that data, but I select partners I believe to be reputable.

 

5. Relationship with Shopify

The Services are hosted and powered by Shopify. Shopify collects and processes personal information about your use of this store in order to provide the Services.

Shopify may also combine your data with information from other merchants to provide analytics, improve services, or deliver personalised ads. In these cases, Shopify is the “data controller.”

To learn more about how Shopify uses your information, please review the Shopify Privacy Policy.

 

6. Cookies and Tracking

This store uses cookies and similar technologies for essential site functionality, analytics, and marketing. By using the Services, you consent to this use unless you disable cookies in your browser. See my Cookie Policy for more details.

 

7. Children’s Privacy

The Services are not intended for children under the age of majority in your jurisdiction. I do not knowingly collect data from minors. If you believe a child has provided information, please contact me to request deletion.

 

8. Security and Retention

  • I use reasonable measures to protect your personal information, but no system is 100% secure.

  • Information may be stored outside your country, including in the US or Canada.

  • I retain personal information only as long as necessary to fulfil the purposes outlined here, comply with legal obligations, resolve disputes, or enforce contracts.

 

9. Your Rights

Depending on your location (UK, EU, US, etc.), you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing.

  • Withdraw consent at any time (where processing is based on consent).

  • Request data portability.

  • Opt out of marketing or targeted advertising.

To exercise your rights, contact me using the details below. I may require verification of identity before fulfilling requests.

You may also lodge a complaint with your local data protection authority if you are dissatisfied with how your information is handled.

 

10. International Transfers

If your data is transferred outside the UK or EEA, I will rely on legal mechanisms such as Standard Contractual Clauses or other safeguards approved by regulators.

 

11. Updates to this Policy

I may update this Privacy Policy to reflect changes in law, practice, or Services. Updates will be posted here with a revised “Last Updated” date. Significant changes will be communicated as required by law.

 

12. Contact

For questions or to exercise your rights:

📧 Email: vika@vikasspacetohang.com
📍 Data Controller: VIKASSPACE (Vika Pro)